AI Conference & Exhibition

A visionary in hospitality innovation, he blends AI, behavioral economics, and 20 years of hands-on industry expertise to redefine how experiences are delivered. His groundbreaking machine learning models decode guest behavior and craft hyper-personalized journeys that feel deeply human. Currently pioneering adaptive AI frameworks that predict customer lifetime value, he’s proving that data-driven systems can foster both revenue growth and genuine emotional connection—showing the world how technology can truly understand the why behind every guest decision.